In order to offer our qualifications, centres must have º¬Ðß²ÝÑо¿Ëù centre approval. The approval process involves completion of the relevant application form(s) and an assessment of the ability of the centre to meet º¬Ðß²ÝÑо¿Ëù and relevant JCQ requirements.
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If your centre already offers General º¬Ðß²ÝÑо¿Ëù and has been issued with an NCN centre number, please read the General Conditions for º¬Ðß²ÝÑо¿Ëù centres and Terms of Business then contact us to request an application form.
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If you are a new institution, please read the following documents before contacting us to discuss your prospective centre:
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Contact centre approval:
029 2026 5077
centres@wjec.co.uk
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Conditions of centre registration
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º¬Ðß²ÝÑо¿Ëù approved centres must adhere to the General Conditions for º¬Ðß²ÝÑо¿Ëù Centres, º¬Ðß²ÝÑо¿Ëù Terms of Business and the appropriate .
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All º¬Ðß²ÝÑо¿Ëù approved centres with a National Centre Number (NCN) must complete the .ÌýFailure to do so will result in suspension of º¬Ðß²ÝÑо¿Ëù registration.
Change of Exams Officer or Head of Centre details
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Where there is a change of Exam Officer or Head of Centre, centres should update the information via the 'Account Admin' button on the secure website.
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Centres without access to the administrator account must supply up-to-date Exam Officer details and a request for the password reset in a letter, on centre headed paper, signed by a member of the Senior Leadership Team. This can be emailed to securewebsite@wjec.co.uk.
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Change of centre nameÌý
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Any change of centre name must be notified to the National Centre Number Register (NCNR) by emailing ncn@ocr.org.uk.
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Change of address or secure storage facility
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Any change to a centre's address or secure storage facility must be notified immediately to the National Centre Number Register (NCN) who will notify the awarding bodies and arrange for the JCQ inspection service to undertake an inspection.
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Conflicts of Interest
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Conflicts of interest must be managed within centres and notified to º¬Ðß²ÝÑо¿Ëù in accordance with the JCQ General Regulations.
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> º¬Ðß²ÝÑо¿Ëù Centre Staff Conflicts of Interest Guidance 2023-24
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Please find the electronic º¬Ðß²ÝÑо¿Ëù Centre Staff Conflict of Interest form under the Centre Administration tab on the º¬Ðß²ÝÑо¿Ëù Portal.
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Awarding Bodies have a legitimate reason for requesting this information from centres, however centres must ensure that they collect and submit this information in accordance with their own privacy notice.
Information regarding malpractice is available in our Guide to preventing, reporting and investigating malpractice and Guide for teachers - Preventing malpractice in internal assessment.
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All cases of suspected or actual malpractice must be reported to º¬Ðß²ÝÑо¿Ëù. If candidates commit malpractice they may be penalised or disqualified from the examinations.
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In all cases of malpractice, centres are advised to consult the JCQ bookletÌý.
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Whistleblowing Statement
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If you believe you have witnessed malpractice in examinations and assessments your first port of call should be your Head of Centre who has a duty to investigate and report all such incidents. If you believe that you may be victimised by raising such issues with your Head of Centre or if you feel that your Senior Management Team is involved then you may wish to contact us directly.
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Awarding bodies are keen that malpractice should be reported and would encourage anyone who has information regarding malpractice to come forward and report the matter. If you wish to remain anonymous, this will be respected, unless an awarding body is legally obliged to report the identity of the person making the allegation.
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You must be aware that information supplied anonymously cannot be used as evidence. However, such information can form the basis of, or give probable cause for, an investigation; in order to support any potential investigation it is better if you supply all the information you have at one time, rather than add information later, if possible.
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If you have information concerning malpractice you can contact º¬Ðß²ÝÑо¿Ëù’s Malpractice Team in writing or by telephone.
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Malpractice Section
º¬Ðß²ÝÑо¿Ëù
245 Western Avenue
Cardiff
CF5 2YX
E-mail: malpractice@wjec.co.uk
Telephone: 029 2026 5351
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In order for us to be able to effectively investigate it is helpful to have as much information as possible about the incident; to this end it is helpful if you can be specific regarding what the malpractice was, who perpetrated it, who benefited from it, when this took place, where, and who if anyone may have witnessed it taking place, if appropriate.
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Additional information about making an allegation and malpractice can be found on theÌý.
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Awarding bodies will not feedback the outcome of cases to persons making allegations. To do so would be to reveal privileged information which is often subject to the Data Protection Act.
The JCQ Centre Inspection Service (CIS) inspects all registered examination centres offering qualifications that are covered by the (ICE) booklet. All centres should expect to be visited at least annually by the JCQ CIS.
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Centres must ensure that all venues used for examinations and assessments, records and secure storage facilities are open to inspection. JCQ centre inspectors will identify themselves with an ID card and must be accompanied throughout their visit.Ìý
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If a centre fails to respond to requests from the JCQ Centre Inspection Service, or fails to resolve outstanding issues, awarding bodies will not despatch secure assessment materials and reserve the right to withdraw centre approval.Ìý
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JCQ Centre Inspection Service in Wales
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º¬Ðß²ÝÑо¿Ëù administers the Centre Inspection Service in Wales on behalf of all JCQ awarding bodies. If you are a former exams officer who would like to be considered as an inspector for centres in Wales, please send your CV to jcqinspectionservice@wjec.co.uk.
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> Become a JCQ Centre Inspector
The National Cyber Security Centre (NCSC) has been made aware of an increasing number of cyber-attacks involving ransomware infections affecting the education sector recently.Ìý
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It is important that centres understand the nature of the threat and the potential for ransomware to cause considerable damage to their institutions in terms of lost data and access to critical services.Ìý
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In today’s digital landscape, it is crucial that centres adhere to industry best practices to mitigate the risk of cyber threats. JCQ have that aligns with industry standards to help centres and centre staff protect their digital assets.
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If your centre is affected by a cyber security attack:Ìý
- Enact your incident management plan
- Contact the 
- Contact your local law enforcement and 
- Inform us by emailing centres@wjec.co.uk or phoning 02920 265 077
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Further information and supporting material include:Ìý
(Information taken from )Ìý
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Welsh Government guidance
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